Distance Education/Online Learning

Distance Education and Online Learning


Distance Education and Online Learning and Proctored Exams:

Online learning sections may require proctored exams. Proctored exams will be administered at SUNY Orange or at an instructor-approved site arranged by the student. Sites other than SUNY Orange may charge studentsa fee.

Distance Education - Student Complaint Information and Procedures

Federal regulations require institutions delivering courses by distance education to provide students or prospective students with contact information for filing complaints with the state approval or licensing entity in the student’s state of residency and any other relevant state official or agency that would appropriately handle a student's complaint. 

Depending on the nature of the complaint, SUNY Orange students have access to a variety of sources at the College to file a complaint. SUNY Orange students can find the Academic Grievance Process and Forms at this link:  http://www.sunyorange.edu/academic_affairs/policies.shtml/.  Additional information on other procedures can be found within the College’s catalog and the Student Handbook.

Additional opportunities for filing complaints with the State University of New York (SUNY) or the New York State Education Department (NYSED) are also available.  More information about those processes can be found at the following link: http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

Students who reside in a state other than New York can also find each state's complaint process, phone number and other pertinent information at the following link, which is maintained by the State Higher Educational Executive Officers Association: http://www.sheeo.org/sites/default/files/Complaint%20Process%20Links%2012-2012.pdf.