Financial Aid Refunds

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When will I receive my financial aid refund?

Financial aid is disbursed to student accounts periodically through out the semester. Once enough financial aid has been disbursed to your account so that current semester charges are paid in full, if you have a credit balance remaining, a refund will be issued within 14 days.

Fall 2017 Refund Dates:

Loan refunds (Stafford / Unsub) will be issued beginning on : October 6, 2017

Grant refunds (PELL / TAP) will be issued beginning on : October 20, 2017

* These are the first dates that refunds will be issued. It does not guarantee your refund will be issued that day.

How do I know when my financial aid has been disbursed?

You can monitor your student account online:

  1. Log into your MySUNYOrange account.
  2. Select the "Banner"icon at the top right.
  3. Select the "Financial Aid" tab at the top.
  4. Select "Award"
  5. Select "Award Payment Schedule" and choose the current aid year.

In this screen, you can see all financial aid that has been finalized for the current aid year and the expected amount. The "expected payment date" is the date your aid is scheduled to disburse to your account. The amount "paid to date" represents aid that has already been disbursed to your account.

Please note:

  • TAP is not disbursed until certified by the state of NY, so the "expected payment date" cannot be pre-determined.
  • If the "expected payment date" has passed, and the amount "paid to date" is $0, please contact the Financial Aid Office to find out why your aid has not been paid.

Am I due a financial aid refund?

Once your aid shows as "paid to date", you can monitor your student account to see if you are due a refund:

  1. Log into your MySUNYOrange account.
  2. Select the "Banner"icon at the top right.
  3. Select the "Student" tab at the top.
  4. Select "Student Account"
  5. Select "Account Detail by Term"

This screen will show your billing history at SUNY Orange. The most current semester is at top. If the "Detail Account Balance" shows a negative balance, you are due a refund. A refund should be issued within 14 days.

Use this screen also to monitor when the refund is posted to your account. Your refund will show as a line item within the current semester in the "charge" column.

Can I pick up my refund check when it is ready?

No, SUNY Orange partners with BankMobile to issue student refunds.

Be sure to have your student information up to date. You can change your address information at Student Services Central.

If I drop a class, how does that affect my financial aid?

If you decide to drop a class during the semester, your financial aid could change. Many factors determine if and how your financial aid will change by dropping a course (enrollment status, date, type of aid, etc.).

Impact of dropping a course prior to September 15, 2017:

  • Federal Aid (PELL grant, Stafford loans, Unsubsidized loans) - Course will not qualify for aid.
  • State Aid (TAP grant) - Course may qualify for aid, if instructor indicates you began the course.

Impact of dropping a course on or after September 16, 2017:

  • Federal Aid (PELL grant, Stafford loans, Unsubsidized loans) - Course will qualify for aid if the instructor indicates you began the course.
  • State Aid (TAP grant) - Course will qualify for aid if the instructor indicates you began the course.

Important Note: Students with loans must be enrolled in at least 6 financial aid eligible credits at the time the loan is disbursed, and your instructors must have indicated you began attendance in those 6 credits.

If you have specific questions about your current semester financial aid eligibility, please e-mail Bill Potter at william.potter@sunyorange.edu, and include your SUNY Orange ID number.

If you have specific questions about your future semester financial aid eligibility, please contact the financial aid office.

What happens to my financial aid if I withdraw from SUNY Orange?

If you have to completely withdraw from all of your courses in any semester, your federal financial aid may be recalculated. Federal financial aid (Pell grant, SEOG, Stafford loans, and Unsubsidized Loans) is known as Title IV funding. The federal government states that any student who withdraws prior to completing 60% of the semester, will have their Title IV financial aid recalculated. A student who completely withdraws after completing 60% of the semester, will not have their Title IV financial aid recalculated.

60% date of the Fall 2017 semester: October 29, 2017.

(any student who completely withdraws on or after the date listed above, will not have their financial aid recalculated)

For full details on how a student's Title IV financial aid is recalculated when they withdraw before the 60% date:

SUNY ORANGE TITLE IV RETURN POLICY

If you completely withdraw, and your financial aid is recalculated, you may have a balance due to SUNY Orange. If you are considering completely withdrawing from the semester for any reason, please contact Bill Potter at william.potter@sunyorange.edu to discuss your options and possible implications.

Student Refunds for Overpayment

In the event that a student overpays their student bill, drops a course, or their course gets cancelled; a student may be due a refund for overpayment. Below are some important notes:

  • Refund payments are not immediate. Allow approximately six weeks for processing and mailing during the fall/spring semesters and four weeks during the summer/winter sessions.
  • Credit courses eight weeks or less in length are subject to a refund schedule appropriate to the length of the course.
  • A course canceled by the college will be refunded all tuition and fees relative to the cancelled course.
  • If you have any questions about a refund resulting from overpayment, please contact us at:
    • e-mail: studentaccounts@sunyorange.edu
    • phone: (845) 341-4829
    • Please note: we are prevented from discussing private account information unless a student sets up PROXY ACCESS for discussion via e-mail or phone.