Refunds

SUNY Orange Student Refunds Issued Through BankMobile

Who is BankMobile?

Orange County Community College has partnered with BankMobile (formerly known as Higher One), to deliver your financial aid refund. We are committed to delivering 100% of your refund at no cost, providing students with
clear choices and offering great customer service.

How Do I Get my Green Envelope?

Your Green Envelope is on the way!

You will receive green envelope in the mail at your primary address on file with Orange
County Community College. Make sure your address is up-to-date and look for the bright green
envelope.

Once you receive the envelope:
1. Visit. refundselection.com
2. Set up. Enter your personal access code to get started.
3. Choose. Select the option that best fits you.

REFUND CHOICES:

  • Deposit to another account. Money in two to three business days.
  • Same business day deposit to a debit card. Money deposited to the account the same
    business day funds are released by the College to BankMobile.
  • Paper check. Money in five to seven business days.

What do students need to do?

Make sure we have your current mailing address! Here’s how:

  • Log into MySUNYOrange
  • Select the “Banner College Information” icon
  • Select Personal Information
  • Review Address and Phone Numbers

If the information that appears is not correct, you must complete the Change of Information form and submit it to the Bursar Office or Student Services Central to ensure delivery of the My SUNY Orange Card, as well as other important documents.

Be sure to update your address with the US Postal Service as well to avoid delayed, lost, or returned mail.

Have additional questions?

For answers to questions about your BankMobile account, visit BankMobile's FAQ database: Easyhelp

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To View our institution's contract with BankMobile, a Division of Customer Bank, CLICK HERE.