SUNY ORANGE OFFICE OF CAREER & INTERNSHIP SERVICES JOB ORDER:#7-0663 [x ] PART-time [ ] FULL-time IMPORTANT NOTICE: SUNY ORANGE Office of Career & Internship Services DOES NOT screen Jobs and/or Employers. Any arrangements that you (the student) make are solely the responsibility between you and the employer. JOB TITLE HELP DESK ANALYST Opening Date 10/02/07 Duration Permanent[ X] Temporary[ ] Continuous[ ] Firm name Epicor Mailing address 15 Governor Drive Type of Company Newburgh, NY 12550 Telephone # Fax # (845) 926-1318 Contact Nancy Tubbs E-Mail ntubbs@epicor.com Job location (town/city) Newburgh, NY Hours of work 6:00 p.m. to 10:00 p.m. � 5 days a week. Education required None specified Major required None specified # of openings 1 Salary $9.00 to $14.00/hour DOE HIRING REQUIREMENTS Drivers License [ ] [ x ] Yes No Employment Test [ ] [x ] Yes No Physical Exam [ ] [ x ] Yes No Needs Own Tools [ ] [ x ] Yes No References [ x ] [ ] Yes No Computer Skills [ x ] [ ] Yes No Other: Job summary This position provides reliable, high quality Tech Support to our end users in a professional manner. Retail experience is a plus, but not required. Microsoft Word & Excel Skills needed, excellent verbal & written communications skills, type at least 35 WPM, dedicated to providing a high level of Customer Service. Computer experience, degree or skills are required. Resume required YES [x ] NO [ ] Category CIS To apply CALL [ ] FAX [ x] E-Mail [ x ] FOLLOW-UP CALLS Date Called/Faxed Position Still Open ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________