YOU CAN. DRAFT A. RESUME! A PACKET COMPILED BY THE OFFICE OF CAREER & INTERNSHIP SERVICES TO HELP YOU CREATE YOUR RESUME! AFTER USING THE TOOLS ENCLOSED, PLEASE TYPE A RESUME & MAKE AN APPOINTMENT WITH US TO HAVE SOMEONE CRITIQUE YOUR EFFORTS. TO MAKE AN APPOINTMENT � PLEASE CALL (845) 3414444 OFFICE OF CAREER & INTERNSHIP SERVICES �Your Portal To Career Success� 2nd Floor � Room 227 George F. Shepard Student Services SUNYOrange �Officeof Career&InternshipServices ResumeGuidelines TABLE OF CONTENTS Resume Guidelines���������������������.. 1 Resume Skills�����������������������.. 2 Know Your Skills���������������������� 3 Resume Headings���������������������� 46 HelpfulTips������������������������ 7 Action Verbs������������������������ 89 Summaryof Qualifications������������������. 1011 Sample Resumes����������������������. 1229 Scannable & Electronic Resumes���������������� 3033 Resume Resources���������������������... 34 SUNYOrange �Officeof Career&InternshipServices ResumeGuidelines WHAT IS A RESUME? Aresume is a summaryof your experience, education, skills, and qualifications for a specific job objective. Itisa marketing toolwhichanemployerreads,evenbefore meeting you! The purpose ofthe resume is to createenough interest in you so that you are called for an interview! GENERAL GUIDELINES Here are severalpoints to remember whenwriting a resume: 1. There isnoone perfectwayto write a resume. 2. Aresume isread inapproximately30 seconds,sobe sure toprioritizethe orderin which information is presented. 3. Don�tbe surprised ifyou mustwrite severaldrafts. Write downallofyour experience onpaper and revise it later. 4. The organization must be reader friendly: spacing, layout, and headings must be visuallyappealing. 5. Use bold, italics, and underlining for emphasis. 6. Use fontsize11 or12 foryourresume. You mayuse a fontassmallassize 10, especiallywhenyou need tofita lengthyhistoryinto twopages. Afontstyle suchas Times New Romanor Arial is easyto read. 7. Consistencyisimportant: ifyou italicizeone jobtitle,italicizeallofthem. 8. Do not abbreviate except for states, college degrees. 9. Include allexperiencesrelated to the jobobjective eveniftheywere volunteer experiences. 10. Remember that yourresume mustbe attractivelypresented;musthave a sense of direction, professionalism, and honesty; must focus the reader onyour strongest points as wellas your career goals. PROPER LENGTH The old rule thata resume mustbe one page doesnot follow. Resumesforteaching orhuman servicespositionssuchasnursing and psychologyare oftenmore thanone page. Student teaching experiences, clinicalexperiences, and other forms ofprofessionaltraining cannot be limited toaone page resume. Ifa resume musttake up more thanone page,itshould fillup at leasthalfofthatsecond page. Be sure that yourname isatthe top ofthe second page,along withPage 2. Ifyourresume istobe scanned, keywordsand phrasesare essentialto qualifyyou forthe positionyou are seeking. Thiswillmakeyourresume longer thanone page. 1 SUNYOrange �Officeof Career&InternshipServices ResumeGuidelines RESUME STYLES There are three basic resume styles: 1. Chronological: Educationand experience are listed chronologically, inreverse order, withthe mostrecentdate appearing first. Titlesand organizationsare emphasized and responsibilities/accomplishmentsare described. Thisformatisveryeffective forentrylevelcandidates. Employersare most familiar withthisformatand oftenprefer to see experienceslisted withskillsused and datesperformed. Thisformatworks bestfor someone withsolid experienceand a logicalwork history. Career changers and others who lack onthe jobexperience find it difficult to write. The disadvantage is that this formatplacesemphasisonemploymentgaps. Inaddition,thisstyle hasnoflexibilityin presenting your transferable skills when you are changing careers or whenrelated work experience is minimal. 2. Functional: This format highlights three, four,oreven five major areas ofskilland accomplishments. Thisformatrearrangesyouremploymenthistoryintosectionswhich highlightyourskillsand accomplishments. Itallowsyou toemphasizeyourskillsand eliminate the tendencyto repeatsimilar experiences. Apersonwithscattered orlittle workexperience, or who has gaps in his work historymaydo wellto choose this formof resume. Ifyou are reentering the workforce,changing careers,orhave little or unrelated work experience, this format mayallow you to present your qualifications and skills in aneffective manner. 3. Combination (Functional/Chronological): This format places accomplishment(s) under separate �skills� headings. Yourexperienceor �workhistory� islisted chronologicallywith little orno description. Thisformat,therefore,combinesthe functionalmodelwiththe chronologicalone. Itdoesinclude specific placesyou have workedaswellasthe datesyou were employed, but itdoesnot emphasizethem. This format is used bypersons who want to emphasize a particular skill base or unique capabilities. 2 SUNYOrange �Officeof Career&InternshipServices ResumeGuidelines KNOW YOUR SKILLS Askillisanabilitywhichyou takefromjobto job. Yourskillsare visible asyou carryout your dutiesatwork. Whenever you are looking forwork,you need toknowwhatskillsyou possess whichcan be applied to the job. There are three basic skills areas: A. TRANSFERABLE: Skillswhichallow you toworkwithpeople, data and/orthings. Some examples include � Organizational � Management � Analyzing � Customer Service � Teaching/Counseling � Communication/Selling (Oraland WrittenSkills) B. SELFMANAGEMENT: Skillsrelated toyourpersonalityand toother people in the work environment. Some examples include � Punctuality � Attentionto Detail � Initiative � Sense ofHumor � Productive � Honesty/Loyalty C. JOBRELATED: Skillsthatyou need to performonthe job. To identify . these skills, you need to know what job you want! Some examples might . include � Accounting/Bookkeeping � Writing Business Correspondence � Proficiency inSpecific Computer Programs � Handling a Multiline Phone System � Teaching Games to PreSchoolers, ages 35. Source: Michael Farr�s America�s Top Computer and Technical Jobs JIST Publishing, Inc. 2003 You need to identify your skills whichcan help you whenwriting your resume. 3 SUNYOrange �Officeof Career&InternshipServices ResumeGuidelines RESUME HEADINGS The following chartlistsand definesthese standard headings. Some ofthem,suchasSummary ofQualifications,are optional. However,some optionalsectionsare alsobecoming quite common intoday�s resume, and it is usuallyrecommended that you include them. Contact Information � Name, address, phone number, and emailaddress. � Informs the employers where theycanreach you if theywant to interview you. Career/Job Objective � The exact jobtitle ofthe position you are seeking;keep it brief! � Yourresume isbuiltto support the objective. Youmustshow whatqualifiesyou forthis objective. Highlights of Qualifications/Summary of Qualifications � Three, four, or five short highlights of your most impressive qualifications for the job. � This canbe anything fromskillareas and accomplishments to personalitytraits. Bilingualcapabilities also belong here! � Do not repeat what appears elsewhere inthe resume. Choose A orB forWorkExperience Category: A. Work Experience or B. Related Experience (related to Objective) and OtherExperience (not related to Objective) � If you choose B, you are indicating that you have workthat is related to your objective as wellas other workexperience that is not related to that same objective. � A list ofallpast employment, starting with your most recent employer first. � JobTitles are written in BOLD FACE, and listed under each jobtitle is a short descriptionofthe tasksand accomplishmentsyou performed foreachemployer. Begin withanactionverb. Use same verbtense foreachverb. Use bullets. 4 SUNYOrange �Officeof Career&InternshipServices Resume Guidelines Skill Areas � Your generalskill areas are used as section headings (Certifications, Computer Skills, Customer Service, etc.). � Under eachskillarea list those specific jobtasks and accomplishments that demonstrate yourproficiencyin thatskillarea. Beginwitha verb. Use same verbtense. Use bullets. � This format emphasizes Transkills, those skills which you take fromjobto job. Education � Highlight your most recent degree, and the colleges ortrade schools you attended;put in reverse chronology (mostrecent schooland move backwards). � List anyawards, Dean�s Lists, or schoolprojects that pertainto your career objective. � If you do not have a college education, mention your highschooland diploma. � Under Education, choose another categoryand write it in BOLD FACE: call it Related Course Work or Course Workin Progress. List exact course titles under appropriate category. Thisgivesgreater credibilitytoyourqualifications. AdditionalPersonal Information � Mentiononlythat personalinformationthat pertains to your jobobjective; for example: Honors,Awards,ProfessionalAssociations,Activities,and Publications. These belong in separate categories oftheir own, in BOLD FACE. � SpecialSkills � (in BOLD FACE) may include Bilingualstatus intwo or more languages. Thismightalsogo under HighlightsofQualifications. ORGANIZATiON OF THESE HEADINGS Remember that EMPHASIS isthe keyto organization. Whatismore impressive: yourwork experience or your education? If you are a recent graduate with limited professionalexperience, then your educationwould be more impressive, and you would wanttoputallemphasisonit. Therefore,the Education heading would be placed before Experience. What if you have a strong work historybut your most outstanding achievements are fromjobs previousto yourlastone? Whatdoyou stress,yoursteadywork history(chronologicalformat) oryourachievements(functionalformat)? Youare worried thatifyou follow the chronological format,and listyourlastjobfirst,yourmost impressive qualificationswillbe buried. Inthis case, you cango withthe more acceptable chronological format, but include a short Summaryof Qualifications to emphasize your most impressive accomplishments and skills first, and still present your strong chronological background. 5 SUNYOrange �Officeof Career&InternshipServices ResumeGuidelines Inshort, sectionheadings that contain your most important and impressive informationshould be listed first. WHAT MUST NEVER GO ON A RESUME! Keep yourresume focused onyourskillsand accomplishments. Never mentionpersonal information,controversialinformationoranythingnegative aboutyourself. Donot put referencesonyourresume. Theybelong ona ReferenceSheet,aseparate document. NEVER MENTION THE FOLLOWING: � RACE � RELIGION � MARITAL STATUS � POLITICAL AFFILIATION � SALARY REQUIREMENTS � REASONS FOR LEAVING APAST JOB Source: StanleyKrantman,The Resume Writer�s Workbook, 2 nd Edition. Delmar:Thomson Learning, Inc., 2007 6 SUNYOrange �Officeof Career&InternshipServices ResumeGuidelines HELPFUL TIPS FOR AN EFFECTIVE RESUME v. Keep the resume to one page unless you have tenor more years ofprofessional experience or developmentaltraining.. v. Avoid abbreviationsexceptforwordssuchasCorp.orInc. Statesmayalsobe abbreviated (NY, MA, NJ, CA). Acronyms are also acceptable: RN, COTA, OTA, LPN, and so on. v. Use bulleted phrases starting withthe actionverbto describe your duties onthe job. v. Donot makeanyreferenceto yourself: I,me, we, and soon. v. Jobdescriptions should be results oriented (e.g. Shortened customer wait time in receptionarea by40 minutes).. v. Beginwithrecent workexperience and work backwards.. v. Use indentation, underlining, bold and Capitalizationfor emphasis.. v. Use 24 lb. bond white or ivorypaper ona laser qualityprinter.. v. Proofread yourwork. Have someone else proofread it. Thenask a counselorto proofread yourwork. Eventhe smallestmistakesare costly. v. Avoid using extra wordssuchas �a�or �the.� (Example: Answered multiline phone system.) v. Do not lie or exaggerate the truth. v. Cellphone numbers should be included only if you frequentlycheck messages or have a professionalanswer recordedfor incoming callbacks. 7 SUNYOrange �Officeof Career&InternshipServices ResumeGuidelines ACTION VERBS LIST Useactionverbs todescribeyourduties,skills,workexperiences. Usesameverb tenseforeachverb chosen, usuallythesimplepast tense. CREATIVE produced interviewed hired acted proposed investigated integrated authorized resolved monitored mediated chose revitalized operated monitored conceived selected organized motivated conceptualized set up prepared negotiated created shaped processed recruited customized structured purchased represented decided wrote recorded sponsored designed CLERICAL & RESEARCH retrieved strengthened determined approved reviewed trained developed arranged scheduled FINANCIAL devised automated screened administrated directed budgeted specified allocated enhanced calculated summarized analyzed enlisted catalogued surveyed apprized established classified systematized audited fashioned collected tabulated balanced founded compared validated budgeted formulated compiled verified calculated illustrated completed HUMAN RESOURCES computed improved computed advised developed initiated critiqued assessed forecasted instituted decreased assisted managed integrated diagnosed clarified marketed introduced dispatched coached planned invented distributed collaborated projected launched evaluated consulted researched marketed examined counseled tabulated opened executed diagnosed TEACHING ordered generated educated adapted originated identified employed advised performed implemented grouped clarified planned inspected guided coached prepared interpreted handled communicated 8 SUNY Orange � Office of Career & Internship Services Resume Guidelines TEACHING (Continued) COMMUNICATIONS (Continued) MANAGEMENT & LEADERSHIP MANAGEMENT & LEADERSHIP (Continued) coordinated arranged accelerated performed demystified authored administered planned developed collaborated analyzed prioritized enabled consulted applied produced encouraged contacted assigned proposed evaluated convinced attained recommended explained corresponded authorized reduced facilitated developed chaired reinforced guided directed consolidated repositioned influenced drafted contracted retained informed edited controlled reviewed instructed enlisted coordinated revised interpreted explained delegated scheduled lectured formulated developed sorted persuaded influenced directed strengthened set goals interpreted evaluated supervised stimulated interviewed enacted SUCCESS WORDS trained investigated established accomplished TECHNICAL lectured exceeded awarded assembled mediated executed corrected built moderated expanded diverted calculated negotiated guided eliminated computed participated headed expanded designed persuaded implemented generated devised presented improved identified engineered presided incorporated improved fabricated promoted increased masterminded maintained publicized initiated pioneered operated reconciled instituted rectified overhauled recruited investigated single-handedly programmed represented launched solved remodeled sold led strengthened repaired spoke maintained surpassed solved taught managed turned around upgraded trained mediated was promoted to COMMUNICATIONS translated negotiated was responsible for addressed wrote organize arbitrated oversaw 9 SUNYOrange �Officeof Career&InternshipServices ResumeGuidelines SUMMARY OF QUALIFICATIONS The �SummaryofQualifications� orthe �HighlightsofQualifications� isoptional. It willnot ruina resume ifitisnot present,butproperlydone,itcanbe aneffective tool! Adefinitionof the Summarymight be as follows: Short statements that highlight yourmost impressive qualifications and achievements � The purpose ofthe summaryis to immediatelygrabthe employer�s attentionand impress him. It canbe customized to fitthe jobyou are pursuing. � Aneffective summarywillgenerate serious attention. � To be effective, the statements must be concise, writtenwith impact (action verbs), and be result oriented. Generallyspeaking, the following points hold true: DO NOT INCLUDE A SUMMARY IF�� *You do not have an impressive list ofskills and achievements. *You have alreadyhighlighted your most impressive skills in your objective. BE SURE TO INCLUDE A SUMMARY IF�.. � Your resume is in chronologicalformat. Since the focus ofsucha resume is on datesofemployment and jobtitles, you should utilize the summaryto highlight your skillareas as wellas anymajor achievements that mayget buried inthe body of your resume. � You have made a significant achievement to a past employer. � You have a unique combination ofskills. � You have many skills or many impressive accomplishments. � You have received prestigious awards or honors. � You have specialtalents or training that are crucial for your job. SUMMARY HOWTO�S Yoursummaryisverymuchlike anadvertisement. Itannounceswhatyou haveto offer. Like anadvertisement, eachstatement must be concise, fullofpunch, and be impressive. 10 SUNYOrange �Officeof Career&InternshipServices ResumeGuidelines Remember that you must sellyourself; put plentyof�sell� into the �SummaryofQualifications�: 1. Listyourmostimpressive qualifications � those thatwillbe used to solve problemsfor your employer. 2. List your most important accomplishments � problems that you have solved or results that you were directlyresponsible for in your past workexperience. 3. Listpersonalqualitiesthat would impressanemployer. Highlightthose qualitiesthat willgrabthe employer�s attention, suchas �more than15 years experience,� �abilityto workwellunder pressure,� �scored 97%onManager�s Training Test.� BUT�. Limit yourself to five or sixstatements, at the most. Lookatthe examplesthatfollow. Theypresentanideaofaneffective Summaryof Qualifications. A Summary for a MANAGER: SUMMARY OF QUALIFICATIONS � Hired and trained twentyfour assistant managers ina oneyear period. � Created successfulquestionnaire for evaluating work activities ofnumerous personnel. � Under mysupervision, turnover was cut by more than60% � Received �Manager ofthe Year Award� 1991 � Abilityto handle pressure and get the job done ontime. A Summary for a SECRETARY: SUMMARY OF QUALIFICATIONS � More than fifteen years experience � Proficient inWordPerfect and Microsoft Word � Evaluated office supplyvendors for best price and reduced purchasing costs by10% � Knowledge of light bookkeeping and payroll � Highlymotivated teamplayer Source: StanleyKrantman. TheResumeWriter�sWorkbook,2 nd Edition. Delmar: Thomson Learning, Inc. 2007. 11 SUNY Orange � Office of Career & Internship Services Resume Guidelines IMA GOODSTUDENT 22 ParkWay (845)3589876 Goshen,NY 10924 (845)4639800( cell) OBJECTIVE To obtaina positionas a HumanResources Assistant utilizing my educationand professionalbackground. SUMMARY Organized and efficient. Selfstarter. Excellentoraland written communicationskills. Punctual,dependable, a teamplayer. COMPUTER SKILLS MS Word, Excel, Access, PowerPoint. EDUCATION AAS Business Administration (May2007) SUNY Orange, Middletown, NY GPA: 3.40. RELATED SalesRepresentative/StockManager (2004 �Present) EXPERIENCE The Gap, MiddletownGalleria � Increased retailsales volume by 20% in2005 � Trained/Supervised six sales associates � Maintained dailystock records and inventorycontrol � Developed/marketed sales promotions, media and displayadvertising Sales Representative (Summers 20052006) Ekker Vacuums, Middletown, NY � Sold vacuums doortodooroncommission � Received �Highest Sales Volume� award OTHER Cashier/StockClerk (20032004) EXPERIENCE Hannaford Supermarket, Middletown, NY Cashier (20022003) Stopand Shop Supermarket, Middletown, NY ACHIEVEMENTS Worked 2530 hours per week while studying fulltime Student Member, InternationalBusiness Honor Society Sample Resume Format: Reverse Chronological Style Times New Roman, #12 12 SUNY Orange � OfficeofCareer &InternshipServices ResumeGuidelines WILLIAM RODRIGUEZ 58 New Street New Windsor, NY 12553 (845) 5615503 willr@aol.com OBJECTIVE Parttime office assistant/clerk SUMMARY �. �. �. �. �. Organized, detail oriented Motivated, self starter Excellent verbal skills Proficient in MS Word, Excel, PowerPoint Bilingual Spanish/English EDUCATION AAS Office Technologies (May 2007) SUNY Orange, Middletown, NY Related Coursework: Business Math Intro to Business Business & Society Principles of Marketing Principles of Management Business Law Accounting Principles I, II Human Resources Management EXPERIENCE Receptionist/Administrative Assistant (01/0405/ 07) New York Life, Inc., New Windsor, NY �. Handled multiline phone system �. Recorded messages; fielded calls �. Maintained appointment schedule for office of ten �. Greeted customers, answered questions with general company information Sales Associate Macy�s, Middletown Galleria �. Maintained accurate cash drawer �. Opened/Closed store daily �. Assembled merchandising displays (03/0312/ 03) ACTIVITIES OCCC Office Technologies Club (2003 � Present) Member, Orange County Softball League (2000�Present) Sample Part Time Resume: Tahoma, #11 13 SUNY Orange � Office of Career & Internship Services Resume Guidelines MARK GORDON VAN NESS 100 Sycamore Road (845) 8764000 Pleasant Valley, NY 12562 mark72@hotmail.com OBJECTIVE: Seeking a challenging and responsible position in the television industry; special interest in video and production. SUMMARY OFQUALIFICATIONS � Punctualand dependable � Excellent customer service skills � Effective member ofa team;equallyeffective and responsible as independent contributor � Highlyorganized and efficient RELEVANTEXPERIENCE TECHNICAL/EDITING � Edited projects withProfessionalMII, �� and S.VHS systems � Videotaped and edited promotionalvideos for suchclients as United Way, Gold�s Gym, Pine Grove Dude Ranch, and CornellGroup. � Operated studio equipment for live and taped broadcasts. � Set up lighting and audio equipment including wireless systems. � Utilized AB Roll, digitalmixer, and audiosplit editing. COMMUNICATION/ORGANIZATIONAL � Established strong rapport withcustomers and coworkers. � Promoted companyat trade shows, and wedding expos. � Assisted inthe development ofefficient office procedures. � Coordinated sales presentationstrategyfor fraternitycar show. � Assisted inorganizing talent show and benefit auction for fraternity. � Served restaurant customers ina friendlyand efficient manner and set up the dining roomona daily basis. COMPUTER � Performed alldesktop publishing for companywhich included designing marketing materials, trifolds, fliers, and other promotional materials. � Proficient inMicrosoft Publisher and Word, WordPerfect, and QuattroPro. � Utilized a computer database whendealing withcustomer accounts. EMPLOYMENT HISTORY May 1989 Present Videographer, VideoLife Productions, New Paltz, NY May 1992 � Present Freelance, Videographer and Editor, New Paltz, NY Summers 199094 Waiter, Kirby�s Caf�, Poughkeepsie, NY EDUCATION May 1995 Bachelor of Science, SUNY New Paltz Major: Business Administration Concentration: Marketing GPA: 3.3, Major GPA: 3.7 Sample Resume Format: Functional Style Century Gothic Font, #11 14 SUNY Orange � Office of Career & Internship Services Resume Guidelines CHRISTINE LIN 20 ColonialDrive, Apt. A New Paltz, NY 12561 (845) 2550000 ln98@cs.newpaltz.edu OBJECTIVE A position that will utilize my skills in computer programming EDUCATION B.A. Computer Science, December 2006 State Universityof New York, New Paltz Major GPA: 3.3 A.A. Computer Science, June 2002 Dutchess CountyCommunityCollege, Poughkeepsie, NY Major GPA: 3.4 SKILLS Proficient in C/C++, PERL, JAVA, VISUAL BASIC, HTML Experienced in UNIX systems administration Familiar with Windows 97, 98, 2000, DOS, Macintosh, Microsoft Office Suite (Word, Excel, Access) SIGNIFICANT PROJECTS Completed project simulation of cashiers in a supermarket. Defined objectoriented functions suchas function, virtualmethods, virtualbaseclasses, inheritance, and polymorphism. Concluded thatbusinesswithone line and manyservers is more efficient thanone line for eachserver. EXPERIENCE Web Page Designer, May2003 � 2006 SUNY New Paltz Computer Services Center DesignWebpages for academic department using HTML, JAVA Applet, and PERLscripts, and performregular maintenance and upgrades. Run workshopsonHTML for college staff. Tutor, September 2003 � 2004 SUNY New PaltzComputerScience Department Tutored upto 20first and second year students inC++ and algebra courses ComputerAssistant, June 2002 � 2003 Lucky Enterprises, Poughkeepsie, NY Installed software, configured hardware, did troubleshooting. Built computers and installed manyethernet networks. LANGUAGES BilingualinEnglishand Mandarin. PermanentresidentsofU.S. Sample Resume: Chronological Format Times New Roman #12 15 SUNYOrange �Officeof Career&InternshipServices ResumeGuidelines Samantha Porter CollegeAddress (UntilMay2006) Permanent Address 18 Huguenot Street,Apt.C 290 S. RazorbackRoad NewPaltz, NY12561 Fayetteville,AR 72701 (845) 5552700 (501) 4430704 Objective HumanServices Counselor: specialinterestinhealth. Education B.A. inPsychology. MinorinSpanish. StateUniversityofNewYork at NewPaltz. May2006.MajorGPA3.2. Deans List � 2 semesters StudyabroadinFrench,TheUniversityofYork,England. 20012002 Related PsychologicalandCounselingTheory Coursework Behavior Modification Applications of LearningTheory AbnormalPsychology Assessment andTesting Psychologyof Adjustment Crisis Intervention Group Behavior Counseling Peer Counselor, StateUniversityof NewYork, Educational Experience OpportunityProgram � Coordinatedweekly interactionwithfivestudents to ensuresuccessful academic, social, and emotionaldevelopment withinthecampus community. � Advisedstudents inregards toacademic policies andregistration. � Actedas aliaisonbetweenstudentsandprofessionalcounselors. August03May04. Counselor, Camp Willow, Lake Placid, NY � Servedas a mentor andadvisor for 21 girls ages from916. � Developed educationalandrecreationalactivities. � Taught classes onfitness andhealthincludingdance, aerobics, and nutrition. � Initiatedasupport group foroverweight girls. May02� August. 03. Other positions includereceptionist, lifeguard, pet groomer, andtour guide. Leadership President 0506, Secretary0405, Zeta Tau Alpha Sorority, SUNYNewPaltz. Servedonsuchcommittees as: socialevents,campus activities council,awards andbanquet,service,andrush. Accomplishments: Organizedablooddrivefor 5000 students. Delegatedresponsibilityandassignmentsto50members. Voted top 1% of allGreeks whichis based onacademic andservice excellence. Senator 0506, AssociatedStudent Government, SUNYNewPaltz. Representedtheinterests ofmyconstituents. Participatedintheformationof policies. Computer Proficient inMicrosoft OfficeSuite,Lotus,FileMakerPro. Knowledgeof Skills bothMacintoshandIBM systems. *Financed100% of educationthroughscholarships and parttime work. Sample Resume: Chronological Format Times New Roman #11 16 SUNY Orange � Office of Career & Internship Services Resume Guidelines DENISE M. CARPENTER 570 AllisonDrive Santa Barbara, CA 93103 (8805) 5691110 OBJECTIVE ResearchAssistant, Clerk or Writer/Editor for a LawFirm PROFESSIONAL PROFILE � Developed excellent skills inlegal writingandresearch. � Highly organized, dedicatedwitha positiveattitude. � Outstandingabilitytocommunicate withalltypes of people. � Work well under pressure; thrive onchallengingprojects. � RankedintheTop 10 of first year students inlawschool. EDUCATION JD, Santa Barbara Collegeof Law Graduation: 1990 GPA:3.55 LawRelated Courses LegalWriting& Research�.CriminalLaw�.Criminal Procedure�..Contracts ...Torts�..JuvenileLaw�..FamilyLaw�Wills & Trusts�.PersonalProperty .....RealProperty�...Civil Procedures ....�DisputeResolution�.�...Bioethics EXPERIENCE ResearchWriting & Communications Skills � Wroteandsubmitteda client historyonbehalf of a Cubandetaineeat Lompoc FederalPrison. Contactedclient�s familyto verify USAsponsorship. Researched extensivecriminalrecord. Representedandcounseledclient at an INS deportation hearing. � Researchedandwrotea summaryonthe origins of Canons of LegalEthics. � Participant ina thoroughresearchproject to establisha curriculumfor theSanta Barbara College of LawWritingandResearchclass. Project Coordination/Management � Preparedincome tax returns inconjunction withtheIRS andthe Volunteer Income Tax AssistanceProgram. � Manageda major grocerystoreinSanta Barbara. � Hired, trainedandsupervised5100 employees. � Oversawthe entirebudget; responsiblefor increasingannualprofits by96 percent withinthe first year. � Developedandcoordinatedaneffective employeetraining manualandvideo. Wrote, directed, castedandintroducedthescanner systemto25,000 employees through California. EMPLOYMENT HISTORY Assistant Mgr/Bookkeeper,AlphaBetaMarket,SantaBarbara 1978Present SampleResumeFormat: FunctionalStyle Times New Roman#11 SOURCE:TheResumeGuideforWomenofthe90�s by KimMarino. TenSpeedPress,1992. 17 SUNY Orange � Office of Career & Internship Services Resume Guidelines MARYANN HOWSER 5001 KanovaPlace SantaBarbara,CA 931703 (8805) 5692220 REAL ESTATE ASSOCIATE PROFESSIONAL PROFILE � Experiencedinclient relations, sales & promotions. � Organized, dedicated witha positiveattitude. � Outstandingtalent for assessingpeople�s needs. � Provenabilityto gainclients� confidenceandtrust. � Gained valuablebusiness andpersonalcontacts throughout theSanta Barbara community. � Passed RealEstate Salesman�s Examination, 1990. EXPERIENCE RealEstate Experience � Assisted inthedesign, construction& sale of a Santa Barbara condominium. � Establishedan effective marketingstrategytopromotethesaleof property. Designedflyers and newspaper advertising; distributed flyers. Arrangedandconducted openhouse. � Familiar withblueprints andarchitecturalplans withunderstandingof conceptualdesign. Sales, Promotions & Organization � Organizedandcoordinatedan entiresummer tennis programfor childrenat a privatetennis club inMontecito. � Promotedservices through effectivetelemarketingtechniques, throughproduct knowledgeand exceptionalclient relations. � Compiledcomputer data tokeep trackof profits & losses of monthlysales. Client Relations � Interfacewithclients and members tointerpret their needs andpriorities. � Develop innovative, noncompetitiveteachingtechniques for adults andchildren, focusingon individualstrengths. � Adviseclients and members ina professionalandconcerned manner, securingtheir trust and confidence. EDUCATION &LICENSES CaliforniaRealEstateSalesman�s License, 1990 BADegree,Communication,UCLos Angeles, 1979 EMPLOYMENT HISTORY Tennis Instructor,ATennis Club,Montecito,CA 1989present Teacher�s Assistant,Los Angeles SchoolDistrict 198688 PreSchoolTeacher, Children�s PreSchool, Los Angeles, CA 198385 Tennis Instructor,CityofLos Angeles, RecreationDept. 197880 Sample Resume Format: FunctionalStyle Times New Roman#11 SOURCE: TheResumeGuideforWomenofthe90�s byKimMarino. TenSpeedPress,1992. 18 SUNY Orange � Office of Career & Internship Services Resume Guidelines MOLLY RACHEL McKINSEY 5720 GreenStreet SanFranciso,CA 94750 (415) 4502378 Objective: To successfully market nonprofit organizations EDUCATION MBA, University of Santa Clara, Santa Clara, CA, December 1984 Emphasis: MarketingandFinance BA, FrenchLiterature, UC Berkeley, Berkeley, CA, June1980 PhiBeta Kappa EXPERIENCE AMERICAN LIBRARY, Geneva Switzerland 198790 Publicity Coordinator (volunteer position) � Developed marketingprogram. � Wrote magazinearticles andradioannouncements. � Organizeddirect mail program. � Designedandproducedbrochurefor new members. � Managedadvertisingcampaignfor annualbooksale. � Gavepresentations tocommunity groups. WELLSFARGOBANK,SanFrancisco,CA 198587 Project Manager � Managed implementationofthe Wells Fargo/Crocker overdraft class actionsuit settlement, including 22 subprojects and a $1,000,000budget. � Served as liaisonbetweenConsumer Marketing, Credit Card, Legal, Operations, Systems, and Public Relations departments. � Coordinated development and projectionofcustomer communications. � Awarded bonus and letter ofcommendationat completionofproject. Associate Product Manager � Managed summer advertising campaign for checking accounts. � Researched proposalfor anupscale customer service program. � Developed conversionplan for Crocker certificate ofdeposit accounts for the Wells Fargo/Crocker Bank merger. � Edited and coordinated branchtraining materials. 19 SUNY Orange � Office of Career & Internship Services Resume Guidelines MOLLY RACHEL McKINSEY________________________________________Page Two__ EXPERIENCE continued WELLSFARGOBANK,SanFrancisco,CA 198587 Assistant Product Manager � Analyzed interest rates andpresentedpricingrecommendations tosenior management ona weekly basis. � Wrote monthlybusiness reviews and marketingproposals. � Researchedandanalyzedcompetitiveproducts andinstitutions. � Wrotetelemarketingscripts andassistedwithtelemarketingtraining. � Createdand managedbranchincentivecampaign. CLAIROL, INC., Oakland, CA 198184 Sales Representative � Responsiblefor sellingClairol haircareproducts directlyto major drugstorechains and mass merchandisers, e.g. Longs, Kmart. � Achieved15 percent annualincreasefor SanFranciscoSunnyvalesales territory. � Designedandinstalled haircolor department layouts anddisplays. � Presented newproducts, major promotions andbusiness reviews. � Providedpersonalizedcustomer serviceandfollowup. EMPORIUMCAPWELL, Fremont, CA 198081 Department Sales Manager � Trained, supervisedand motivatedsales staff of 15 employees. � Analyzedsales trends and establishedsales goals. � Negotiatedprocurement of bestselling items withcentralbuyingoffice. � Redesignedlayout of sales floors toemphasizefaster growingbusinesses. SPECIAL SKILLS � Fluent inFrench(Diploma, University of Geneva, July1988) � Proficient onIBM andMacintoshPC�s (Lotus 123, Microsoft Word) REFERENCES AVAILABLE UPON REQUEST. Sample Resume Format: Chronological, 2page resume�Times New Roman #12 SOURCE:TheResumeGuideforWomenofthe90�s by KimMarino. TenSpeedPress,1992. 20 SUNYOrange �Officeof Career&InternshipServices ResumeGuidelines Christopher Robin_____________________________________________________________ 983 Jessup Avenue (201) 5388862 Bronx, NY 10001 (845) 3004456 (cell) OBJECTIVE: RN positionina Pediatric Unit SUMMARY OF QUALIFICATIONS: � Experienced withpediatric patients inurgent care � Good listener withabilityto assess needs � Abilityto monitor patient�s vitalsigns inER unit � Bilingual: Spanish/English LICENSES/CERTIFICATIONS: � Eligible for licensure by NCSBN, May2006 � CardiopulmonaryResuscitationCertification, current. EDUCATION: AAS Nursing May2006 SUNY Orange, Middletown, NY GPA: 3.6 HonorsProgram Dean�s List three semesters CLINICAL EXPERIENCE: Nursing IV Clinical (Spring 2006) v ORMC (ArdenHillCampus) � Goshen, NY � Worked withpatients onTelemetryFloor � Assessed patients inIntensive Care � Monitored IV lines � Administered medications � Monitored vitals in bothareas v MiddletownPsychiatric Center � Middletown, NY � Assessed patients withschizophrenia, manicdepression, substance abuse � Monitored dailyvitals Nursing III Clinical (Fall 2005) v St.Luke�sCornwallHospital � Newburgh,NY � Assessed pediatric population � Monitored vitals � Administered medication � Worked withwomen�s healthclients 21 SUNYOrange �Officeof Career&InternshipServices ResumeGuidelines ChristopherRobin______________ _______ Page 2 CLINICAL EXPERIENCE continued: Nursing III Clinical (Fall 2005) continued: v ORMC (HortonHospital) � Middletown, NY � Worked withpostpartumclients and newborns � Changed newborndiapers and bedding; bonded withnewborns and fed newborns Nursing II Clinical (Spring 2005) v ORMC (ArdenHillCampus) � Goshen,NY � Assessed/Monitored progress ofpatients onGeneral Medical/Surgical floor v St. Luke�s CornwallHospital� Newburgh, NY � Worked withpatients onMedical/Surgicalfloor: renaland diabetic patients Nursing I Clinical (Fall 2004) v Elant Nursing Home�Goshen, NY � Cared for geriatric population v ORMC(HortonHospital) � Middletown,NY � Cared for patients onMedical/Surgicalfloor MEMBERSHIPS: SUNY Orange Nursing Club SAMPLERESUME: RN Resume with ClinicalExperience � TimesNewRoman,#12 *AlliedHealthcareCandidates needspecialinstructions forresumes. Come toCareer Servicestoreceive bookleton Healthcare Resumes. 22 SUNY Orange � Office of Career & Internship Services ResumeGuidelines JASON DE MARCO 1030 Saddlehorn Drive Hendersonville, TN 37075 Home: (615) 5551097 EMail: jdemarco@aol.com A + CERTIFIED SERVICETECHNICIAN Highlyskilledtechnicalprofessional demonstratingknowledgeandskill with various PCbasedoperating systems,networks,andsoftwareapplications. Trained tosupportendusers inaWindows environment viatelephoneandhandsonsupport. Diagnoseandtroubleshoot PCandbasicnetworkproblems. Install andconfiguresoftwareonindividualandnetworkedsystems. Set up PC�s,printers,modems,monitors, adotherancillaryequipment andattachthemtonetworks. Aneffectivecommunicatorwithsolid professionalabilities, a strongwork ethic, anda commitment to excellence. TECHNICALSKILLS Operating Systems & Networks Windows XP, 2000, 98Windows Server 2003 Applications Expertise withMicrosoft Office(Word, Excel, andPowerPoint) Basic knowledge of Microsoft Access�Lotus 123 �WordPerfect ABILITIES � Help DeskSupport /CustomerService � Installation/ Configuration � OnSiteTechnicalSupport � Troubleshooting/ Repair CERTIFICATIONS A+ Service TechnicianCertification � August 1999 Career Blazers LearningCenter � DelrayBeach, Florida PC Applications � May1999 EdwardRoss Career & Employment Institute � DeerfieldBeach, Florida EDUCATION DegreeProgram: AssociateofAppliedScience (45 credit hours) � 19931996 BrowardCommunityCollege � Fort Lauderdale, Florida WORK EXPERIENCE Computer Technician � 1999 toPresent Wireless Innovations � Nashville, Tennessee � Performtroubleshooting,repairs,andupgrades forcompany�s LAN system. � Provideonsitesoftwaretrainingandtechnicalsupporttoendusers usingWindows,MSWord, MS Excel Route Salesman � 1990 to1999 BlandingBrothers � FortLauderdale, Florida � Servicedcommercialaccounts, primarilysupermarkets, delis, andconveniencestores. � Prepareddailylogtotrackinventory, sales, collections, andpayment receipts. SampleResume: ChronologicalFormat Times New Roman#10 SOURCE: Expert Resumes for Computer & Web Jobs by Wendy S. Enelow & Louise M. Kursmark, 2 nd Edition. Indiana: JIST Publishing Company, 2005. 23 SUNY Orange � Office of Career & Internship Services Resume Guidelines JONATHAN P. WOODRIDGE 41 Chatham Avenue � Cherry Hill, NJ 08034 � 6097148020 � jpw@aol.com_ Programming / Software Training / Technical Support SUMMARY � Highenergy, selfdirected professionalwitha technical/ business academic background and 10+ years ofsuccessfulbusiness experience. � Frequent recognition for outstanding performance inpositions requiring strong planning, analyticalproblemsolving, and customer service skills. � C++ programming experience, using class functions and conversions, inheritance and dynamic memorylocation, I/O file streams, datafiles, and data structures: arrays, strings, addresses, and pointers. � Developer ofprograms that integrated VisualBasic withAccess. � Extensive background intraining and customer service;able to clearlyconvey information � Provenabilityto assess and hurdle complexobstacles, viewed as a strong troubleshooter. Programming Languages: C++,VisualBasic Software: MS Excel, Access, PowerPoint, Word,Visio Operating Systems: Windows XP/2000/98 Hardware: IBMcompatible PCs EDUCATION / PROFESSIONAL DEVELOPMENT A.S., Computer Science / Business Administration: Dumont CountyCollege, Dumont, NJ ProfessionalSeminars/ Training Programs: Customer Service,Training,Interviewing. Employee Relations / Coaching SKILLS AND ACCOMPLISHMENTS Programming � Developed anamortizationchart inC++ that allowed user to enterinput to calculate payments, balances, and interest paid. � InC++, created abowling programthat recordedscore datainput byuser and stored it ina output datafile for later use. � Developed programs for the realestateand fast foodindustries that integratedVisual Basic with Access, utilizing the database inthe interface and retrieving it using SQL statements. TechnicalWriting � As project manager, led a teamof6 inthe development ofa software manual. � Conducted ananalysis ofthe software programand typicalusers, assigned responsibilities, completed a task list, developed task completiondates, and performed frequent reviews to assess progress. � Ensured clarityand integrityofdocument and use ofappropriate terminology. 24 SUNY Orange � Office of Career & Internship Services Resume Guidelines JONATHAN P. WOODRIDGE Page 2_____ SKILLS AND ACCOMPLISHMENTS (continued) Planning / Leadership / Training / Troubleshooting � Managed the operations of multimilliondollar retaillocations, withresponsibility for sales, customer service, cost containment, recruiting, training, scheduling, and inventory. � Received frequent regionaland district recognition for sales volume and expense control. � Evaluated problems at various sites and devised and implemented solutions. � Trained managers throughout the region, while maintaining responsibilityfor store management. � Conducted grouporientationand training sessions for seasonalsales associates. CustomerService � Focused oncreating customercentered environments that inspired repeat business. � Emphasized qualityservice with management trainees and staff. PROFESSIONAL EXPERIENCE Store Manager, The Man�s Shop, Sea Girt, NJ 19962002 Store Manager,CarltonsofCalifornia, Freehold,NJ 19891996 INTERESTS Investing and FinancialManagement SampleResume: Functional Times New Roman#12 SOURCE: Expert Resumes for Computer & Web Jobs by Wendy S. Enelow & Louise M. Kursmark, 2nd Edition. Indiana:JISTPublishing Company,2005 25 SUNY Orange � Office of Career & Internship Services Resume Guidelines Robert MacIntyre 1001 Long Shore Street Evanston, IL 12345 (123) 5551234 McIntyre@thenet.net JOB OBJECTIVE EnvironmentalHealth&SafetyCoordinator SUMMARY OF QUALIFICATIONS � 10 years as anEnvironmentalCompliance Professionalwithrecent experience in EnvironmentalProtectionand OSHAcompliance. � Demonstrated abilityto build rapport and resolve complex issues among multiple entities withconflicting interests. � Working knowledge of industrialand researchsettings. PROFESSIONAL EXPERIENCE 1995present SIDNEY LABS (SL), Chicago, IL EnvironmentalCompliance Specialist LEADERSHIP � As FacilityCoordinator for a building onthe UniversityofChicago campus, closed out 85% of1800 deficiencies, turned around maintenance and custodialstandards, implemented a recycling program, and improved security. � As Chairpersonofthe Life Sciences DivisionSafetyCommittee, revitalized the group, improved productivity, increased recognitionwithinSL, and facilitated a selfassessment inspectionprogram. � Served as liaisonbetweenPrinciple Investigators and EnvironmentalHealthand Safety (EH&S)Division. Developed strategiesforEH&S complianceincluding OSHAand waste management � As Manager ofthe Medicaland Biohazardous Waste Program, developed a comprehensive compliancedocumentincluding a generator�sguide and training plan. Programwasfully implemented inonlyfive months. COMPLIANCE ENFORCEMENT � Conducted advice visits to hazardous and mixed waste generatorsto review procedures, labeling practices, and adherence to accumulationtime limits. � Updated and managed the Underground Storage Tank (UST) Program, which included the creationof fourpage Monitoring Plans that were used as models bythe Department of Energy(DOE). � Coordinated certificationoftanks and secondarycontainment for sixPermitbyRule (PBR) HazardousWaste TreatmentUnits. Ensured upgradeswere incompliance and directed the permit writing effort. 26 SUNY Orange � Office of Career & Internship Services Resume Guidelines Robert MacIntyre Page 2 19941995 SAFETECH, Springfield, IL EnvironmentalCompliance Consultant Anenvironmentalconsulting firmproviding support to DOE facilities. � Developed and wrote the firstever QualityControlInspectionPlan/Procedure to monitor qualityassurance ofPleasant Hills Laboratories� Hazardous Waste Management storage and treatmentfacilities. Planwasincorporated intotheirPart BPermit. � Audited hazardous waste management facilities and Waste Accumulation Areas (WAAs) for compliancewithEPAand CalEPAregulations, and DOEpolicies. Waste included: hazardous, Radioactive (highand low level), and mixed. 19901994 U.S.AIR FORCE, Wichita, KS EnvironmentalProgramManager, 19931994 EnvironmentalCompliance Specialist, 1993 Chemist, Materials Engineering, 19901993 Anaircraft reworkfacilitycomprised of125 manufacturing shops and a materials engineering laboratory. � Ensured EH &S compliance in75 WAAs byperforming frequent surveillance and enhancing the training program. � Codeveloped directives for issues including waste minimization, solvent substitution, recycling, chemicalstorage, fire safety, and OSHA standards. � Directed preparationof individualshop contingencyplans for the site Hazardous Material Management Plan. 19871989 MARON RIGGS HIGH SCHOOL, Topeka, KS Physicaland Inorganic Chemistry Advanced High School Teacher 19841987 TOXMOX INC., Topeka, KS Chemist, 1987 Lab Technician, 19841987 EDUCATION B.S., Biochemistry, Emporia State University, Emporia, KS 1985 Seminars: OSHA/RCRA EmergencyPreparedness Hazardous Materials Hazardous Waste Fire Safety Underground Storage Tanks MedicalWaste Radioactive and Mixed Wastes SampleResume: ChronologicalHybrid � Times New Roman#11 SOURCE: Internet (JobStarCentral) � http://jobstar.org/tools/resume/reschr4. php 27 SUNY Orange � Office of Career & Internship Services Resume Guidelines ELISSA PETERSON 14934 Stanford Avenue Oakland CA 94608 (510) 1234567 (messages) Objective: Socialworkposition,providing individualand/orgroup counseling services forchildren and theirfamilies. HIGHLIGHTS OF QUALIFICATIONS � Over 3 years experience working withchildrenand families. � Enthusiastic and committed to a careerinservices to children; welcome opportunities for professionalgrowthand development. � Readilydevelop rapport withchildren. � Able to remain calmand effective inhandling crisis situations � Excellent communicationskills, for bothcommunitynetworking and writtendocumentation. � Reliable and hard working;able to collaborate ina teameffort. RELEVANT PROFESSIONAL EXPERIENCE 198892 Program Coordinator/Therapist FAMILY SERVICES, WilsonVA Child Abuse Treatment Program Child Therapy � Conducted individual and group play therapy for preschoolchildren: Designed imaginative play forums as treatment for familyrelated stress. Supportedand directed playas themes emerged, to allow successfulintegration of familyexperiences. Parent Education � Collaborated with othertherapists in leading concurrent therapy groups for childrenand their parents: Conducted assessments of familystressors impacting onparents and children Developed treatment plans addressing the needs ofbothparent and child. Designed activities forsupervised parent/child interactions to develop improved family relationships. � Provided support and psychoeducation for parents at highrisk for abuse or neglect oftheir children, or other familyviolence. Crisis Intervention � Intervened incases ofchild abuse and neglect: Conducted animmediate assessment ofrisks to the child; CollaboratedwithSocialServices, other communitytherapists, and family members, to ensure the safetyofthe child. � Intervened incases of familyviolence, i.e., spouse abuse and threat ofsuicide. Continued onpage two 28 SUNY Orange � Office of Career & Internship Services Resume Guidelines ELISSA PETERSON Page Two RELEVANT PROFESSIONAL EXPERIENCE (continued) 198688 Adoption Worker/Therapist CATHOLIC FAMILY &CHILDRENS SERVICES Hampton, VA Family Therapy � Investigated and evaluated families as to their appropriateness for placement ofadoptive children. � Designed support group meetings for adoptive parents focusing on issues of healthy childparent relationships. � Led individualand familytherapysessions. 198486 ClinicalSocialWorkInternships � Provided individual and group counseling forstudents at the Student MentalHealth Center ofLouisiana State University. � Conducted individual and group counseling with children ages 712 at the L. Smith CommunityMentalHealthCenter, Mandeville, LA EDUCATION M.S.W., LOUISIANASTATE UNIVERSITY, BatonRouge, LA B.A., Psychology, LOUISIANASTATE UNIVERSITY SampleResume: CombinationFunctional/ChronologicalFormat � Times New Roman12 SOURCE: Resume Pro:The Professional�sGuide by YanaParker. Berkley, CA: TenSpeed Press, 1993. 29 SUNY Orange � Office of Career & Internship Services Resume Guidelines Scannable and Electronic Resumes Scannable Resumes: As you embark onyour jobsearch you mayfind that employers are asking for scannable resumes. These resumes are actuallywritten for a computer rather thana personand must be madereadable bya scanner. Oncethe employer hasscanned the resume into theirdatabase, applicanttracking software is used to searchthe online resumes for the qualifications and skills the employer is looking for. Inorderto enhance the readabilityofa scanned resume it is recommended that you adhere to the following guidelines whenconverting your paper resume to ascannable resume: � Choose a clean, professionalfont suchas Arialor Times New Roman. � Do not use BOLD, ITALICS, or underlining. � Use a minimumof#11 � point type size. � Position your name inUPPER CASE, onthe topofthe resume, leftjustified. � The entire resume must be leftjustified. � Put resume categories inUPPER CASE. � Commonlyknownabbreviationsare acceptable. (forexample: A.A.S.orB.S.for degrees, but if you are indoubt, spellit out). � Use no graphics, borders, or horizontallines. � Use asterisks (*) or dashes () inplace of bullets. � Avoid columns and tables, but a simple twocolumn listing can be read � Spellout symbols suchas % and &. � Use the space bar inplace oftabs. � Whendividing wordswithslashes,add a space beforeand after the slash. The scanner could misread it otherwise. � Print using a laser printer ongood qualitywhite print ononlyone side ofthe paper. Print your name, telephone number, and emailaddress onthe top ofpage two;do not staple. � For the best possible results, mail your resume (do not fax) and send it flat ina 9 x12 envelope so that you willnot have to fold it. Remember that applicanttracking software searches the online resume based oncareer related vocabulary. Inorderto createa resume that willget the maximumnumber of hits, Resumix (resumetracking company) provides the following advice: � Use enoughkeywords to define your skills, experience, education, professional affiliations, and so on. � Use more thanone page ifnecessary. Additionalpagespermityou to provide more informationthan you would for a humanreader. � Use jargonand acronyms specific to your industry(spellout the acronyms for a human reader). � Increase yourlistofkeywordsbyincluding specifics. Forexample,listthe namesof software that you use, suchas Microsoft Wordand Lotus 123. � Ifyou have extra space,describe yourinterpersonaltraitsand attitude. Keywordscan include skill in time management, dependable, high energy, leadership, sense of responsibility, and good memory. 30 SUNY Orange � Office of Career & Internship Services Resume Guidelines Electronic Resumes: Some employersmayask you tosubmityourresume via email. Ifyou send yourresume electronicallyyou have two choices. The firstisto copyand paste yourresume into the email,or you maychoose to send the resume as anattached file. It is generallyrecommended that you copyand paste yourresume. Ifyou choose toattachthe resume, the receiver isrequired to performextra stepstosave and printthe document. Youmayalsosend anemployer a virusif your PC is infected byusing anattached file. To ensure that your resume arrives at the employer�s screen ina usable and scannable form, it is best to prepare it in ASCII text. ASCII text allows employers to view your resume, regardless of the computer platformtheyuse. Fora plaintextresume follow the guidelinesunder scannable resume. Remember the resume should be leanandmean,withnospecialfonts,formatting, graphics,orother prettyeffects. Makesure the entire resume isleftjustified,including the headings. Remember,inASCIIyou cannotuse the centerline feature ortabs. Youmustuse the spacebar. To create a text versionof your resume: 1. Create a new revisionofyourresume using the SAVE AS feature ofthe word processing program. Select �textonly� or �ASCII� inthe SAVE AS optionbox. 2. Close the new file. 3. Reopenthe file toseethatthe word processorhasreformatted the resume into Courier font, removed allformatting, and leftjustified the text. 4. To promote readabilitywhensending the resume electronically,resetthe marginsto 2 inches left and right to create a narrow columnoftext rather thana fullpage width. 5. Reviewthe resumesto fix any �glitches� suchasodd characters whichmayhave been inserted to takethe place of �curly� quotes, dashes, accents, orother nonstandard symbols. 6. Remove tables and adjust spacing. 7. If needed, add extra blank lines to improve readability. 8. You mightwishto add horizontaldividerstobreak the resume intosections. Youcan use standard typewriter symbols suchas *, , ( ), =, +, ^,or #. Some employers willask you to complete a resume template, or theymayrequire you to complete variousapplicationforms. Resumeswhichare builtontemplatesare guaranteed tobe scannable. There are certainadvantages and disadvantages associated withsubmitting resumes electronically. 31 SUNY Orange � Office of Career & Internship Services Resume Guidelines Advantages Disadvantages � Speed and efficiency � Your resume willlook plainand you � Convenienceforyou and the employer mayneed tosend a hard copyifyou � Nomailing costs become a topcandidate � No envelopes to stuff � Qualityofprint will be determined by � Appropriate design for scanning the receiver. Web Resumes: Thisisthe newestelectronic resume presentation. You canhostyourownweb resume onyourownWebsite withyourownURL. You canthenrefer potentialemployersto yourresume. Thisallowsthemto read,download, and printyourwebresume ina neatly formatted presentationofyourskillsand qualifications. Thissystemattractsthe attentionof recruitersand employerswithoututilizing a large electronic database. Thisformofelectronic resume allows you flexibilityingraphics and creative presentation. Resume Banks: The main wayto get your resume onthe Internet is to post it inone or more resume banks. Resume banks collect and make resume informationaccessible to employers. Eachresume bank Webpage explains how to submit your resume;some willwant themvia email, others willwant you to complete anonline formwith informationabout yourself, and then cutand pasteyourresume into the Webform. Ifyoudon�twanttosubmityourresume online there are resume banksthatwillenter yourresume foryou. JOBNET.comchargesa $5 feeand JobExchange.comcharges a $15 fee. Features ofResume Banks: � Some banks are passive, providing merelyanonline presence available for employers to search. Other bankshost aninteractive data bank,whichletsyou know the number of hits your resume received, who viewed it and when, and others even matchemployers and jobseekersbased on keywordsfound inthe resume. � Some resume banks are opento the world to read,which means that anyone can find you,recordyouraddressand sellyou something in the future. Ifconfidentialityis important to you, you maywant to use the resume banks that limit their data banks to anonymousprofiles. Here permissionissecured fromthe jobseeker before the resume and identifying information is released to anemployers. � Some resume banks charge fees for their service, others do not. The overwhelming majorityofresume banks are free to the jobseeker, but some willcharge the employers. Highlyspecialized resume banks maycharge the jobseeker. � The lengthoftime resumes remain onthe jobbank before the jobseekers have to update orrenewthemvariesfrombank tobank. The shorterthe period oftime thatresumes remainonline, the more recent, and more desirable, the resumes. Most databanks retain resumes for six months before renewal is required. � Some resume banks cover specific geographic areas and some target specific career fields. Specialized data banksare used byemployers withclearlydefined,specific needs. 32 SUNY Orange � Office of Career & Internship Services Some highlyrated Resume Banks include: American Preferred Jobs http://www.preferredjobs.com Allcareer fields CareerPath USA http://www.careerpath.com Allcareer fields CareerSite USA http://www.careersite.com Allcareer fields Collegegrad.com http://www.collegegrad.com Entrylevel( recent college grads) cyberviewCVs.com http://www.cyberviewcv.com Allcareerfields. Videoresumes Headhunter.net http://www.headhunter.net Allcareer fields Engineering Jobs.com http://www.engineeringjobs.com Engineering & informationtechnologyfields Resume Guidelines JobDirect.com http://www.JobDirect.com AllCareer Fields JobOptions.com http://www.joboptions.com AllCareer Fields JOBTRAK.com http://www.jobtrak.com College students and graduates Medzilla.com http://www.medzilla.com HealthCare Field ScienceCareers.org http://www.sciencecareers.org Sciences Transition Assistance Online http://www.taonline.com Separating U.S. militaryservice members, veterans or militaryfamily members 33 SUNYOrange �Officeof Career&InternshipServices ResumeGuidelines CAREER and INTERNSHIP SERVICES RESUME RESOURCES Adams,RobertL.,Ed. AdamsResume Almanac.Holbrook,MA: AdamsMedia Corporation, 1994. Enilow,Wendy S. andLouiseM. Kursmark. ExpertResumesforBaby Boomers. Indianapolis, Indiana: JIST Works, 2007. Enilow,Wendy S andLouiseM. Kursmark. ExpertResumesforComputerandWeb Jobs: 2nd Edition. Indianapolis, Indiana: JIST Works, 2005. Enilow,Wendy S. andLouiseM.Kursmark. ExpertResumesforPeople Returning To Work: Indianapolis, Indiana: JIST Works, 2003. Farr,Michael. SAMEDAYRESUME: 2 nd Edition. Indianapolis,Indiana: JIST Works, 2007. Krantman, Stanley. The Resume Writer�s Workbook: 2 nd Edition. Albany, NY: Delmar, 2001. Marino,Kim. The Resume Guide forWomen ofthe 90�s.Berkeley,CA: TenSpeed Press, 1992. Marino,Kim. Resumesforthe Health Care Professional:2 nd Edition. New York: John Wiley & Sons, Inc., 2000. Nemnich,Mary B. and Fred E. Jandt. CyberspaceResume Kit: 2001Edition. Indianapolis, Indiana: JIST Works, Parker, Yana. Damn Good Resume Guide. Berkley, CA: Ten Speed Press, 1996. Revised 05/09 34