GOOGLE EMAIL FAQ Gmail FAQ How do I access my Google Email account Open a browser In the address window type: mail.sunyorange.edu Or Open a browser Page 1 of 9 GOOGLE EMAIL FAQ In the address window type: www.sunyorange.edu Left click on the MySunyOrange button Under My College Communication Left click on the Login link for New E-Mail What is my Login information Username: For Faculty � first and last name all together lowercase Example Jane Doe janedoe For Student � initial of first, middle and last name which may or may not be followed by a number. Example Jody Lee Smith jls Student must log in to Self Service Banner to view Email address What is my password Faculty � if your password does not work please call the Helpdesk at 341-4749 or 341-4735 when off campus. On campus ext. 4749 or 4735 Student � password will be date of birth in the format of mmddyy What is a Starred message The star can be used as a reminder that an email needs to be followed up on or that the message has importance. What is All Mail What are Labels Page 2 of 9 GOOGLE EMAIL FAQ What is a Conversation What are Filters What are Web Clips Page 3 of 9 GOOGLE EMAIL FAQ What are Snippets Snippet shows you part of the message next to the subject. Snippets can be disabled if you only wish to see the subject. How to set the priority for an email This can not be done when using GMAIL from the web. How to request a return receipt This can not be done when using GMAIL from the web. What does Archive do Page 4 of 9 GOOGLE EMAIL FAQ Items found under the Settings link General link - contains the following options which you can modify Page 5 of 9 GOOGLE EMAIL FAQ Account � contains the following information � if any changes need to be made other than to change password please call the Helpdesk. Page 6 of 9 GOOGLE EMAIL FAQ Labels � area to create and view labels that have been created Filters � allows to apply filters to your messages and view filters which have been set NOTE FOR THE FOLLOWING SETTING FOR IMAP AND POP PLEASE DO NOT CHANGE THESE ONCE YOUR ACCOUNT HAS BEEN SETUP. IF YOU FEEL THAT ANY CHANGES NEED TO BE MADE PLEASE CONTACT THE HELPDESK. Page 7 of 9 GOOGLE EMAIL FAQ Forwarding and POP/IMAP Page 8 of 9 GOOGLE EMAIL FAQ Web Clips � events which appear at the top of your in box (can be disabled) From within your Google email account you can click on the Help link. This link will supply you with Help from all the items listed above and will also supply a link to watch video for items that you are trying to do. If you have any questions please contact the Helpdesk at ext 4749 or 4735. Page 9 of 9