Library Orange County Community College General Circulation Policy The following individuals are eligible for free library privileges: Students, full-time, part-time, and non-credit Alumni, if granted a degree Faculty, full-time, part-time, and adjunct, including non-credit Retirees and Emeritus Staff SUNY Orange tutors SUNY Orange Board of Trustee members High school students enrolled in SUNY Orange courses ENCORE program participants City of Newburgh Library Cooperative Program users (see chart below) Students must use their validated SUNY Orange ID card as their library card, except summer school students, who will be issued a library card if they do not have an ID card. If a student uses non-SUNY Orange ID, they may also be required to provide a copy of their schedule or other registration verification. Between semesters and during the summer, students with an active �A� number and no library or bursar holds can borrow materials. Faculty, staff, and administrators may use their SUNY Orange ID card or a Library issued card. Traceable photo identification, such as a driver�s license, must be presented by any patron upon request. Residents of Orange County and SUNY Orange alumni (without a degree) may purchase a community card for a $5 annual fee. The family rate is $10. Each family member age 16 or over should be issued their own card, and all family members must live at the same address. Newburgh Library Cooperative patrons must provide identification that includes a current address and a library card or equivalent from their home institution. The above are to be assigned to the following borrower types: Type of Borrower ALEPH Patron Status Description Student 01 Full-time and part-time credit students Non-Credit 20 Non-credit students if they have been assigned an A number. ESL students may be given access if they do not have an A number. If another CAPE course is 4 sessions or more and lasts for at least 1 month, they may be given access. Please set the expiration date to the day of last session. ENCORE participants are given an expiration date of 8/31. Faculty 30 Current and retired faculty. CAPE faculty must present a letter from that office verifying their employment. Their expiration date is the last day of service stated in the letter. Administrator 35 President, AVPs, library director Staff 40 Full-time and part-time staff, tutors (semester expiration dates) Non-Campus 60 Residents of Orange County ($5 annual charge) Alumni 65 Alumni (free if granted degree) Public Equipment 67 Headphones and other Information Commons equipment for public. (No charge.) Open Access 80 Students from other SUNY schools. Newburgh Library Cooperative 85 Mount Saint Mary students, faculty and staff Newburgh High School students and staff Newburgh RCLS cardholders. They are given a six month expiration date and must verify eligibility as if they are a new patron with every renewal. Patron Privacy NYS law 5953-B 1981-82, Section 4509 requires protection of patron information at all times. Borrowing information, user address, and other account information should not be made available to anyone other than the user. Parents/guardians of those ages 13-18 may be given information about overdue materials only. Identification must be presented. The USA Patriot Act of October 2001 allows law enforcement agencies broader access to patron information than they have had in the past. Any inquires should be directed to the Library Director or Security. Borrowing Limits Type of Borrower ALEPH Patron Status Number of Items (Total on card) Student 01 40 Non-Credit 20 05 Faculty 30 40 Administrator 35 40 Staff 40 40 Non-Campus 60 05 Alumni 65 05 Open Access 80 40 Newburgh Library Cooperative 85 10 Loan Periods Regular circulating material may be borrowed by patrons in all categories EXCEPT Faculty and Administrator for 28 days. One renewal is permitted unless another patron has placed a hold on the item. When the 28th day is a holiday, the following day will be the due date. Faculty and Administrators may borrow material for the following time periods: Books/CDs semester 1 renewal (due on grade deadline date) Videocassettes (not on reserve) 7 days 1 renewal Periodicals 7 days 1 renewal Reserve material (only their own) overnight none Reference books overnight with librarian approval none Material loaned to Faculty and Administrator is subject to recall when another patron has placed a hold on the item. Guaranteed loan periods are 28 days for books/CD�s and 7 days for videos. Renewals All material may be renewed once unless another patron has placed a hold on the item. All users, except Faculty and Administrators, are given 28 days from the date of renewal. Faculty and Administrators new due date is the grade deadline date of the next semester. Renewals by phone are accepted when the library is open and users may use the Web OPAC to review and renew their loans. Patrons with a Stop Hold must appear in person with their overdue material and pay on their balance. Fines on Overdue Materials Faculty, staff, and users in the Administrator category are not charged for late return. �Students are charged for overdue reserves and Interlibrary Loan. Others are charged .10 per day per item, with a maximum of $5 per item. �Closed days are excluded from fines charged. �Overdue reserve materials will be fined at the rate of $5.00 per day with a maximum of $200 per item. Textbooks on reserve fines are .50 per open hour with a maximum of $200 per item. ILL fines are $1 for 7-28 days overdue and an additional $5 for more than 28 days overdue. �The maximum fine per user for regular circulating material is $200. Reductions in the amount owed may be made using the Waive function when circumstances, such as illness or snow cancellations, arise. Delinquency Guidelines If the patron has 3 overdues or less (except reserve material) and is not on Stop Hold, further borrowing is allowed. A patron who owes less than $5, but has no overdue items, may check out material if they pay part of their balance. Stop Hold patrons have no privileges until they have returned or paid for all items and their cash owed balance is less than $5. Money owed Stop Holds can be temporarily removed for registration or grades access. Delinquency Notices First Notice The first overdue notice schedule is as follows: Borrower Type Fall and Spring semester prior to registration Fall and Spring registration period and summer sessions Student (01) 7 open days 1 open day Non-Credit (20) 7 open days 1 open day Faculty (30) Once per semester Once per semester Administrator (35) Notified for ILL only Notified for ILL only Staff (40) 7 open days 1 open day Non-Campus (60) 7 open days 1 open day Alumni (65) 7 open days 1 open day Open Access (80) 7 open days 1 open day Newburgh Library Cooperative (85) 7 open days 1 open day Stop Hold The Stop Hold overdue notice schedule is as follows: Borrower Type Fall and Spring semester prior to registration Fall and Spring registration period and summer sessions Student (01) 28 open days 7 open days Non-Credit (20) 28 open days 7 open days Faculty (30) Must see circ supervisor before borrowing additional material. Must see circ supervisor before borrowing additional material. Administrator (35) Never Never Staff (40) 28 open days 7 open days Non-Campus (60) 28 open days 7 open days Alumni (65) 28 open days 7 open days Open Access (80) 28 open days 7 open days Newburgh Library Cooperative (85) 28 open days 7 open days The Stop Hold affects the student�s ability to register, receive grades, or obtain records. When Open Access borrowers reach Stop Hold status, their college library will be notified. Billing Non-campus, Alumni, and Newburgh Library Cooperative patrons are billed when an item is 56 days overdue. When the bill is issued, the Newburgh Library Cooperative patron�s home library will be notified. Lost Material The replacement cost of an item is the current hardcover price in amazon.com plus a $5.00 per item processing charge or the default price plus $5.00. $35 is the default price for items that are out of print. The rate for Interlibrary Loan material is determined by the lending institution, but will include accrued fines. Please refer problem ILL patrons to your supervisor. If the lost material is subsequently recovered, a cash payment may be refunded, minus the $5.00 processing charge. If material was donated in lieu of payment, the patron's account may be credited. Claimed Returned If a patron claims they have already returned material, a shelf check must be performed. Material that is not found should be given claimed returned status, with a limit of 3 items per patron per semester. Please verify the address of the patron and ask if they have received overdue notices. If a claimed returned item is not found in 60 days, the item becomes lost and the patron will have to return to resolve the matter. Their borrowing history will determine their level of responsibility for this material. Please refer these patrons to the Circulation Librarian. Refunds When a refund is due to a patron, a credit will appear on their record. This credit can be used to pay for future fines and lost materials. Refunds up to $20 may be taken from the daily monies. For larger amounts, a check must be issued. A refund form must be completed. Damaged Material Severely damaged material is treated as lost material (see above). The patron may keep the damaged material, which should be withdrawn from the collection and stamped when payment is received. We reserve the right to limit access to the collection if damage is frequent or severe. Dispute Resolution Any patron with a dispute that cannot be resolved should be referred to the Circulation Librarian. In their absence, the librarian on duty should be consulted. 7/21/2015 4:31 PM 1