Student Rights and Responsibilities

Along with the rights students have with regard to financial aid, they also have corresponding responsibilities:

Student’s Responsibilities:

  • To understand the procedures and forms relating to the application for financial aid.
  • To submit forms in a timely fashion, accurately filled out – to the best of their ability -- including information on student and family income.
  • When requested, to provide documents to verify family income, family size, and similar matters.
  • To notify the financial aid office of any changes during the year in the financial situation of the parents and/or student (including any scholarships or awards received), so that the student's award may be adjusted.
  • To notify the financial aid office if course load is reduced or increased.
  • To honor all agreements made, including agreements with the college as well as commitments to lending institutions.
  • If receiving federal financial aid, to maintain eligibility by enrollment in an approved program and all courses must apply to the student's degree major.
  • If receiving state aid, to maintain eligibility by pursuing an approved course of study and enrolling in courses within your degree major and progressing toward a degree with satisfactory grades.
  • To reapply for financial aid each year when you file your taxes.
  • Students can only receive grants, loans and work study at one college. This is known as the Home School. Students taking Distance Education courses must complete Consortium Agreements at the Home School.

Students Rights:

  • To understand how the financial aid department determines financial need.
  • To know the standards used to judge eligibility for financial aid.
  • To appeal decisions made by the financial aid office.
  • To understand the college’s refund policy.
  • To understand the financial aid department’s Code of Conduct.
  • To choose freely the participating lender from whom he or she wants a student loan
  • To understand which portions of financial aid are loans which must be repaid and what the rate of interest is.
  • To be notified in writing if his or her financial aid is canceled and for what reason.
  • To reapply for financial aid each year.
  • SUNY Orange is committed to preventing fraud associated with the misuse of students' identifying information (identity theft). In compliance with the Federal Trade Commission, as of 11/16/09 we can NO LONGER give out specific information to students over the phone.

    If you have any questions about your financial aid, please check your "Banner account" or stop by the Financial Aid offices at either the Newburgh or Middletown Campus with your photo ID.

    Due to the strict guidelines of this policy, no information can be given to parents unless the student is present with photo ID, or unless there is a signed FERPA agreement at the Registrar's office authorizing Financial Aid to release information to a parent.

 

Contact Us:

finaid@sunyorange.edu

Middletown Office

Office of Financial Aid
Shepard Center, 3rd floor
115 South Street
Middletown NY 10940

Telephone: 
845-341-4190
Fax:
845-341-4194

Office Hours:
Mon, Tues: 8am-5pm
Wed: 8am-7:30pm
Thurs, Fri: 8am-5pm

Newburgh Office

Office of Financial Aid
Kaplan Hall
One Washington Ctr
Newburgh NY 12550