Office of Accessibility Services
The mission of the Office of Accessibility Services (OAS) is to provide access and equal educational opportunities for students with documented disabilities. Based on the intake interview and documentation provided by the student, a variety of accommodations may be provided to help students limit the impact of their disability on their academic performance. OAS also acts as a liaison between the student, faculty, and staff.
- Produce the required documentation of their disability
- Self-identify their need for accommodations.
- Has a physical or mental impairment that substantially limits one or more major life activities
- Can meet the essential requirements for participation in a program with or without accommodations.
All documentation of disability must be provided to OAS on professional letterhead and contain the date of assessment, signature, title and license/certification numbers of the diagnosing professionals. Diagnoses of disabilities that do not contain the required information may not be used for determining eligibility for academic accommodations. OAS reserves the right to request reassessment when questions arise regarding previous assessment or previous service provision.
Requests for services and accommodations must be made in a timely manner. Without sufficient advance notification and proper documentation, the Office of Accessibility Services may not be able to meet your requests, or there may be delays. If you have been newly accepted and plan to enroll at SUNY Orange, please make every effort to contact our office well before you arrive on campus.
Accessibility Grievance Process
Orange County Community College has adopted an internal grievance process to resolve complaints alleging discrimination, harassment and/or retaliation based on disability.
A student who feels they have been denied accommodations or discriminated against because of a disability by a faculty member, a staff member or another student, may choose to have their concerns addressed through either an informal or formal grievance process.
- Speak with the faculty or staff member, express your concerns and the outcome you are seeking and resolve the situation. If you are not satisfied then,
- Contact the Accessibility Services supervisor (AVP Madeline Torres-Diaz, firstname.lastname@example.org) and arrange a meeting. At the meeting express your concerns and the outcome you are seeking. Bring any evidence to support your complaint.
Work together to come to an amicable resolution.
If your complaint cannot be resolved through the informal process, you may file a formal grievance. The formal grievance must be filed within 30 days of the alleged violation. You may decide to begin with the formal process as outlined here:
- Put your complaint in writing. Complete and submit the Charge of Discrimination Form (link to HR website Non-Discrimination/Title IX page).
- Submit your complaint to the Vice President for Student Services (Deputy ADA Coordinator) Gerianne Brusati, 115 South Street, Shepard Center 3rd lo, Middletown, NY 10940; email@example.com; 845-341-4020.
- A review of the complaint will be undertaken by the Deputy ADA Coordinator and may include interviews, meetings with staff and/or students and evidence gathering to determine the validity of the complaint.
- Upon completion of the review, within 30 days, a formal decision letter will be sent to the student.
A student may appeal the decision of the Deputy ADA Coordinator within 15 days by writing to the AVP for Human Resources /ADA Coordinator Wendy Holmes, 115 South Street, Orange Hall, Middletown, NY 10940; firstname.lastname@example.org; (845) 341-4660