Facebook Ad Pixel SUNY Orange: Center for Student Success FAQ Center for Student Success

Frequently Asked Questions

How do I Sign Up for Tutoring?

To book your tutoring sessions, start by going to Orange Connect and selecting Center for Student SuccessFollow this handout for step by step instructions.

Where is CSS Located on Campus?

The CSS provides hybrid (in person and online) tutoring services from the Middletown and Newburgh campus.  Below are the locations for the CSS and other support resources:

Middletown Campus:

  • Center for Student Success - Library 2nd Floor
  • Math Lab - Harriman Hall 309
  • Reading/Writing Center - Library Room 213
  • BatCavern - RCSE 306

Newburgh Campus:

  • Center for Student Success - Kaplan 220
  • Math Lab - Kaplan 229
  • Reading/Writing Center - Kaplan 225
  • BatCavern - Kaplan 220

Your instructor may have supplemental material for a course online in Blackboard.

For What Subjects does CSS Offer Tutoring?

We offer tutoring in a wide array of subjects, including (but not limited to) Math, English, Biology, Chemistry, Physics, and others.  If you are looking for help in a certain subject, please don't hesitate to reach out to us on either campus.  Regardless of subject, our tutors will work with you to strengthen your skills as a learner!  

When is CSS Open?

Our hours of operation for the centers are updated semesterly under Hours and Locations, and they're also listed at the bottom of the left-hand navigation. 

For labs, current hours of operation are posted in the lab and are available at the Academic Department Website.

What if I Can't Make the Tutoring Session I Scheduled?

We ask that you provide us with 3 hours or more notice of a cancellation.

If a student cancels (with less than 3 hours notice) or no-shows up to 3 times, scheduled tutoring sessions may be revoked for the remainder of the semester.

We understand that things come up, so when in doubt, just call or email!  

How Often Can I Meet with a Tutor?

All students can have up to 4 scheduled tutoring sessions per week (up to 2 of those can be weekly sessions), with unlimited drop-in sessions.

If you are looking for extra help but aren't sure what will work with your schedule, we encourage you to call or email us and we can talk about the support options that might work for you.

 Do I have to Pay for Tutoring?

Tutoring comes at no additional cost for SUNY Orange students enrolled in course for credit!

My Schedule is Crazy ... Are there Other Tutoring Options Available Besides On-Campus?

First of all, we completely understand!  Second of all, yes!

CSS Online
Our tutors are available both in person and online.  If you're scheduled to meet with a tutor on campus, just let us know if you'd prefer to switch locations to online (or vice versa).  

NetTutor
NetTutor is online tutoring that is available after hours (24/7 for math), and is totally free for SUNY Orange students.  To start a NetTutor session, simply go to My.SUNYOrange.edu.  Under "Student Services/Resources," just click on "NetTutor."

Visit CSS Online more information about NetTutor and other online resources available for you. 

Can I Bring a Friend to My Session?

If you are interested in having a friend (who is also a SUNY Orange students) or classmate join your scheduled session, just let us know!  

Each scheduled session can have up to 3 students enrolled in the class.  We also offer tutor-led study groups as well. 

How Do I Become a Tutor?

For complete information and instructions on applying to be a tutor, take a look at our Becoming a Tutor page.  

We review applications on a rolling basis, and will contact candidates to schedule an interview.