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Frequently Asked Questions

HOW DO I SIGN UP FOR TUTORING?

You can request tutoring at any time for the current or upcoming semester by filling out our online Application for Scheduled Tutoring.  You can also find our application by going to My.SUNYOrange.edu.  Under the "Student Services/Resources" tab, click on "Apply for Scheduled Tutoring."

WHERE ARE YOU LOCATED ON CAMPUS?

The CSS has a center on both the Middletown and Newburgh campus (not to mention online!)  Below are the locations for the CSS and other support and resource centers:

Middletown Campus:

  • Center for Student Success - Library 2nd Floor
  • Math Lab - Harriman Hall 309
  • Reading/Writing Center - Library Room 213
  • BatCavern - RCSE 306

Newburgh Campus:

  • Center for Student Success - Kaplan 220
  • Math Lab - Kaplan 229
  • Reading/Writing Center - Kaplan 225
  • Bat Cavern - Kaplan 230

Your instructor may have supplemental material for a course online in Blackboard.

FOR WHAT SUBJECTS DO YOU OFFER TUTORING?

We offer tutoring in a wide array of subjects, including (but not limited to) Math, English, Biology, Chemistry, Physics, and others.  If you are looking for help in a certain subject, please don't hesitate to reach out to us on either campus.  Regardless of subject, our tutors will work with you to strengthen your skills as a learner!  

WHEN ARE YOU OPEN?

Our hours of operation for the centers are updated semesterly under Hours and Locations, and they're also listed at the bottom of the left-hand navigation. 

For labs, current hours of operation are posted in the lab and are available at the Academic Department Website.

WHAT IF I CAN'T MAKE THE TUTORING SESSION I SCHEDULED?

We ask that you provide us with at 24 hours or more notice of a cancellation.

If a student cancels (with less than 24 hours notice) or no-shows 2 times, scheduled tutoring sessions may be revoked for the remainder of the semester.

We understand that things come up, so when in doubt, just call or email your center!  

HOW OFTEN CAN I MEET WITH A TUTOR?

You can sign up for weekly tutoring, or you can request a one-time session, or try for a drop-in at the top of the hour (when our sessions start).  

If you're scheduled for a weekly session, you meet with the same tutor each week for a one-hour session the entire semester.  Students can have tutoring for up to 2 subjects per semester.  

If you are looking for extra help but aren't sure what will work with your schedule, we encourage you to call or email us and we can talk about additional support options that might work for you.

 DO I HAVE TO PAY FOR TUTORING?

Tutoring comes at no additional cost for SUNY Orange students enrolled in course for credit!

MY SCHEDULE IS CRAZY.  ARE THERE SUPPORT OPTIONS BESIDES ON-CAMPUS?

First of all, we completely understand!  Second of all, yes!

CSS Online
If you can't make it onto campus for tutoring during our posted hours, you can meet with our tutors online!  Simply fill out our Application for Scheduled Tutoring like you normally would, and select "Online." 

NetTutor
NetTutor is online tutoring that is available 24/7, and is totally free for SUNY Orange students.  For more information about NetTutor, just click here or visit the "Online Tutoring" on the left.  To start a NetTutor session, simply go to My.SUNYOrange.edu.  Under "Student Services/Resources," just click on "NetTutor."

For more information on online support available for you, visit CSS Online!  

CAN I BRING A FRIEND TO MY SESSION?

If you are interested in having a friend (who is also a SUNY Orange students) or classmate join your scheduled session, just let us know!  

Each scheduled session can have up to 3 students enrolled in the class.  We also offer tutor-led study groups as well. 

HOW DO I BECOME A TUTOR?

For complete information and instructions on applying to be a tutor, take a look at our Becoming a Tutor page.  

We review applications on a rolling basis, and will contact candidates to schedule an interview.