Getting Help With Brightspace
If you need help with Brightspace, you can contact the SUNY Online Help Desk
Submit a Help Desk ticket through the following link:
You can also call the SUNY Online Help Desk at 1-844-673-6786
1-518-320-1300* (Direct) * Press option 1 to reach the help desk
Telephone support is available during the hours listed below.
During peak times, you may be asked to hold for support. Please know that at any time, you may opt to leave a voicemail, or you may choose our other support options. For faster service when contacting the SUNY Online Help Desk concerning your online course, please be at a computer with internet access and have your Student ID or username available. The average Help Desk call takes approximately 5-10 minutes. Please call when your schedule permits.
|Monday - Friday
|7 am - Midnight EST
|10 am - 8 pm EST
|10 am - 9 pm EST
If you have a question about your SUNY Orange account please contact the SUNY Orange Help Desk at 845-341-4749.