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What to do in an Emergency

What to do in a MEDICAL Emergency

A medical emergency is an injury or illness that is acute and poses an immediate risk to a person's life or long term health. These emergencies may require assistance from another person, who should ideally be suitably qualified to do so, although some of these emergencies can be dealt with by the victim themselves.

Any individual involved in an emergency situation requiring medical assistance should notify Safety and Security directly, at any time, and supply as much information as possible about the situation (i.e. location of person in need of aid, nature of injury or illness.)

  • Middletown: (845) 341-4710
  • Newburgh: (845) 341-9533

You may also call the Wellness Center during open hours:

  • Middletown: Monday to Friday, 8:30 am - 4:30 pm, (845) 341-4870.

If possible, remain with the person until help arrives.

What to do in a MENTAL HEALTH Emergency

A mental health emergency is a life threatening situation in which an individual is:

  • Imminently threatening harm to self or others
  • Severely disoriented or out of touch with reality
  • Demonstrating a severe inability to function
  • Otherwise distraught and out of control.

Examples of a Mental Health Emergency include:

  • Acting on a suicide threat
  • Homicidal or threatening behavior
  • Self-injury needing immediate medical attention
  • Severely impaired by drugs or alcohol
  • Highly erratic or unusual behavior that indicates very unpredictable behavior
  • An inability to care for themselves

In the event of a mental health emergency, please call:

  • Safety and Security at any time:
    • Middletown: (845) 341-4710
    • Newburgh:   (845) 341-9533
  • The Wellness Center during open hours:

    • Middletown: Monday to Friday, 8:30 am - 4:30 pm, (845) 341-4870

If possible, remain with the person until help arrives.

988 Suicide and Crisis Lifeline

  • 988 is the new three-digit number that connects people to the National Suicide Prevention Lifeline. This service is for anyone who is suicidal, experiencing a mental health crisis, experiencing a substance-use related crisis, or experiencing any kind of emotional distress.
  • more information about the 988 lifeline

Additional Resources:

  • Dial "211" for any health and human service questions.
  • Mobile Mental Health: 1-888-750-2266 or 311 (available 24/7)
  • Transgender Suicide Hotline: 1-877-565-8860
  • The Trevor Project, a non-judgmental hotline with LGBTQ-sensitive trained counselors you can contact through a call, text, or chat during a mental health crisis and/or suicidal thoughts. Available in the United States.
    • Trevor Lifeline: 1-866-488-7386available 24/7, FREE
    • Trevor Text: Text the word “Trevor” to 1-202-304-1200, available Thursday and Friday 4 p.m. to 8 p.m. ET, Standard messaging rates apply.
    • Trevor Chat: Enter the online portal on The Trevor Project’s website. Available 7 days a week, 3 p.m. to 9 p.m. ET