Mental Health Counseling
The Wellness Center offers mental health support and referral services to assist students in meeting their educational goals. Our office hours are Monday-Friday, 8:30 a.m.- 4:30 p.m.Please note that Mental Health Counseling appointments are limited to currently enrolled students who are taking at least one credit-bearing course at SUNY Orange.
Here are some of the things that we do to support student mental health:
- Our in-house licensed mental health counselor is available to meet with students Monday-Friday, 9am-5pm.
- We partner with TimelyCare, a telehealth counseling service that offers free mental health support to students 24/7/365. Students may access it here.
- Our Serenity Room is a quiet space to chill out and recover from sensory overload or acute stress. It has comfortable seating, a light machine, a calming noise machine, an aromatherapy diffuser, noise-canceling headphones, and sensory items like fidget toys.
- Our Happy Light Loaner Program lends out Light Boxes to students to help with symptoms of Seasonal Affective Disorder, or just the Winter Blues.
- We provide trainings and workshops on topics like time management, stress management, meditation, anxiety management, sleep, healthy relationships, and QPR suicide prevention training.
- We bring in outside speakers at times to talk about specialized mental health issues (for example, the dangers of perfectionism and social media.)
Mental Health Counseling Sessions
Appointments are offered in person or over Zoom. Please email our Licensed Mental Health Counselor, firstname.lastname@example.org to schedule an appointment, or call the main Wellness Center phone number at (845) 341-4870. Available Monday-Friday, 9:00 a.m.- 5:00 p.m.
Please note that students who are currently enrolled in at least one credit-bearing course at SUNY Orange also have access to free tele-counseling services 24/7/365 through TimelyCare, if that option is preferred. Please visit timelycare.com/sunyorange to register.
Wellness Center Counseling Session Policy as of Fall 2023
- To keep with the model of short-term counseling, session limits will be implemented in the Fall 2023 semester.
- Students are entitled to six 50-minute sessions per academic semester.
- To help us provide the best services to as many students as possible. appointments should be canceled at least 24 hours in advance.
- Missed appointments or appointments canceled with less than 24 hours of notice will be counted as one of the six sessions. If you cancel prior to 24 hours before the session, it will not count as one of the six sessions.
- Our personal counselor is available to provide crisis intervention, assessment, support and referrals to students needing assistance adjusting to college life or experiencing mental health difficulties. This includes helping students to assess, identify and manage personal and mental health difficulties within the context of their academic experience, and connecting students to appropriate resources.
- Information shared with a personal counselor is confidential unless disclosure is required to prevent clear and imminent danger to the student or others, or when legal requirements demand that confidential information be revealed. When disclosure is required, only information that is essential will be revealed and the student will be informed to the best extent possible.
- Anyone referred to our center for mental health counseling by a third party (i.e. faculty, administrator, etc.) is protected by confidentiality laws, which prohibit our disclosing to the referring individual whether or not that person did follow through and contacted our center for a mental health counseling appointment.
- Within the guidelines of confidentiality, the personal counselor may seek in-house professional consultation when it is deemed necessary and/or may request written permission to speak with other relevant parties.
- Referrals to community resources are available and will be made when requested or deemed necessary, however follow-through is at the discretion of the student.
Students who are in crisis and need immediate assistance outside of our hours of operation should contact the following resources:
- Mental Health and Substance Use Urgent Care (Access Supports for Living) Currently offering Virtual Mental Health Services 24/7 to adults and children regardless
of insurance or ability to pay. Please call (888) 750-2266, option 2.
- Orange County Crisis Call Center Trained counselors are available to offer support 24/7. Please call 311.
- Fearless! Hudson Valley, Inc. (formerly known as Safe Homes of Orange County) Offering confidential 24/7 hotline and emergency shelter for domestic violence. Please
call (845) 562-5340.
- 988 Suicide Prevention Hotline Trained Counselors are available 24/7. Please call or text 988.
Employees in need of counseling services are encouraged to contact the Employee Assistance Program directly 24 hours a day, 7 days a week by calling 1-800-962-7487 for an appointment. Additional information about EAP is available from the Human Resources Office.
QPR - Question Persuade Refer
Suicide & Crisis LIFELINE:
Orange County Mental Health Clinics
Child and Family Clinic
Orange County Dept. of Mental Health
Newburgh, NY 12550
Port Jervis Out Patient Clinic
Orange County Dept. of Mental Health
146 Pike Street
Port Jervis, NY 12771
Garnet Health Medical Center
Behavioral Health Outpatient Clinic
420 East Main Street
Middletown, NY 10940
Access: Supports for Living
888 750 - 2266
Union Street Professional Building
16-24 Union Street
Middletown, NY 10940
Phone: (845) 343-5556
Fax: (845) 343-1836
Community Counseling at Goshen
2001 State Route 17M
Goshen, NY 10924
Phone: (845) 294-6185
Fax: (845) 294-6019
The Kaplan Family Center
Family Counseling of Occupations, Inc. at Newburgh
21 Grand Street
Newburgh, NY 12550
Phone: (845) 562-7244
Fax: (845) 562-7635
Crisis Intervention, Community Resources, and Mental Health Information:
Clicking on the links below will take you out of the SUNY Orange Web site. The college cannot be responsible for the content on these pages, although the links on this page have been reviewed and are recommended by the Wellness Center.
24-hour emergency services
Suicide Prevention Lifeline 988 (call or text)
24-hour hotline available to anyone in suicidal crisis or emotional distress.
Orange County Crisis Call Center Call 311
24-hour crisis intervention and assistance. Provides help to individuals and families experiencing a mental or emotional crisis when other services may be unavailable. Mental Health Staff respond to people at home within Orange County, providing assessment, support, and intervention.
SUNY Mental Health Resource Network This website for SUNY students is a way to find mental health resources at all SUNY school.
Thriving Campus Connect with off-campus mental health referrals near campus or across state lines.
National Domestic Violence Hotline 1-800-799-7233
24-hour anonymous and confidential resource assistance.
Fearless! Hudson Valley, Inc. (formerly known as Safe Homes of Orange County) 1-888-503-4673 24-hour confidential hotline providing emergency, non-emergency and wrap-around services for individuals and families affected by domestic violence. Services include providing shelter, advocacy, support groups, individual support, accompaniment, and information/referral to residential and non-residential clients.
Hudson Valley Region 211 211 or 1-800-899-1479
24-hour information and resource referral for community and government-based health and human service programs. Online directory of community-based services (food, clothing, shelter, physical and mental health resources, etc.) searchable by zip code and need.
Mental Health Association in Orange County, Inc. 1-800-832-1200
24-hour Helpline/Rapeline crisis intervention and referrals. Promotes the positive mental health and emotional well-being of Orange County residents. Works toward reducing the stigma of mental illness and developmental disabilities. Provides support to victims of sexual assault and other crimes.
Employee Assistance Program (EAP): 1-800-962-7487
24-hour confidential professional help provided free for eligible SUNY Orange employees and their dependent family members having personal problems (interpersonal conflict, alcohol and drug abuse/dependency, financial hardship, physical illness, legal difficulties, gambling, mental and emotional distress, eating disorders, etc.) Additional information about EAP is available from the Human Resources Office at 341-4660.
National Alliance on Mental Illness 1-800-950-NAMI (6264)
Provides support, education, referrals, and advocacy to people with mental illness, their families, friends, mental health professionals, and the general public.
Substance Abuse & Mental Health Services Administration (SAMHSA) 1-800-662-4357
Information and resource referral service. Substance abuse and mental health treatment locator searchable online by zip code.
The Trevor Project 1-866-488-7386
24-hour confidential crisis and suicide prevention helpline for lesbian, gay, bisexual, transgender and questioning youth.
Legal Services of the Hudson Valley 1-877-574-8529
Provides legal services for families and individuals threatened with eviction, for public benefits (federal and state), for families and individuals with disabilities and HIV, families with developmentally delayed children, and protection from domestic violence.
Catholic Charities of Orange, Rockland, And Ulster (845) 794-8080 ext. HELP (4357) or (845) 467-0861 Assistance is provided to those in need regardless of religion, ability to pay, or insurance status. Offers screening/evaluation, counseling, medication-assisted treatment, tele-practice, referrals to treatments, peer support, family support, and Narcan training.
Orange County Bar Association Legal Aid Society (845) 291-2454
Provides legal services for those charged with criminal offenses and for financially eligible adults in family court matters.
Spanish language resources are available.
The local helpline available to Orange County residents is sponsored by Independent Living, Inc. A program of the New York State Office of Mental Health. Funded by FEMA.